Stop Bragging on Ads and do something!

A client of Dotsure drove into my vehicle last week Thursday, I have now made several phone calls to Dotsure to lodge a 3rd party claim, ive been speaking to different people each time i call, lots of promises made to me about someone calling me back "today still", lots of promises that "someone will be in touch", then pushed to different persons in different departments each time I CALL BACK when i dont hear from anyone, and 5 days later still no assistance. You guys should really stop bragging about your service on TV and actually start servicing. I am so grateful that I am not your customer and purely doing a 3rd party claim (with no joy). I wont sign up with DotSure anytime soon....

Persons names I do have that have messed me around to date: Mayveline Du Preez (person supposedly handling the claim from Legal, Bridget Mkhabena (makes promises she cant keep) and the worst of the lot is Athenkosi Fuzani who is the person I was told to speak to from day 1 regarding the claim who never remembers who I am and just puts me through to other departments with no explanation.

Claim number DOTA***