NM
Nobukhosi M
1 reviews | Active since Mar 2022
31 Oct 2023, 01:28
Still debited for a cancelled policy
Their service is good but they are still debiting for for a policy that i have cancelled. Called many times but only got promised that one of their reps will call me. I am still waiting for that call.
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dotsure.co.za's replyOfficial
31 Oct 2023, 06:10Hi Nobukhosi ,Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2023, 06:10
Official
Hi Nobukhosi ,Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za