AO
Alta O

1 reviews | Active since May 2023

07 Oct 2024, 15:00

Stellar service

We received such good service from dotsure when we recently claimed on our Accidental Plan pet insurance for our cat, Elvis. Their response was prompt, professional, and personal : you never felt like just a number. Elvis even received a get well email ('feline better'). We received the claim form within minutes, and after 3 days the money was back in our account. Thank you, Micheala Cronje, for turning a distressing incident into such a good experience.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 Oct 2024, 11:53
Official
Hi Alta, Thanks for the awesome feedback! ;-) dotsure.co.za