1 reviews | Active since Apr 2015
Stay far away
Give Dotsure a WIDE berth. Absolute *****ulent company. I had an extended warranty for my car, claimed twice in 2 months as I am rightly and legally entitled to (my main dealer discovered 2 faults on separate occasions) and they canceled my policy, without any warning or conversation, with 1 day’s notice. Breaking contract which states 31 days’ notice.
They then had the audacity to reinstate my policy, again without any conversation (they state on the actual policy letter we had a conversation which is just another lie). I was then called by an Asanda Laphi who was just sorry. My ensurance record is hence soiled thanks to Dotsure’s ineptness.
I have subsequently emailed Asanda and have been ignored for 2 days now. The ombudsman will deal with this case as well as my private lawyers.
I should’ve known this company is a front for ****s when they upped my premium after a phone call, because they didn’t capture my details correctly the first time.
I have proof of everything and happy to substantiate each and every claim above.
Be warned.
