LT
Lynnette T
1 reviews | Active since Oct 2025
20 Oct 2025, 12:05
STAY AWAY! Randomly takes money from your account and doesn’t pay you back or HELP YOU!
This company took a double debit out of my bank account. I have not been able to speak to anyone telephonically as they only want to WhatsApp me even though I ask to speak to someone on the phone. This happened on Friday and they could not care less about helping me on Friday. I still have not been refunded my money. R2,000 wrongfully taken out of my account. I still have not been able to speak to a human being over the phone. They cannot tell me when I will be refunded all they can tell me is yes it was a bank error. I needed those funds to make it to the end of the month and this place couldn’t care LESS about helping me to just transfer my money back to me.
STAY AWAY!!!
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Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
20 Oct 2025, 12:31Hi Lynnette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply20 Oct 2025, 12:31
Official
Hi Lynnette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
