sM
sean M

1 reviews | Active since Aug 2012

21 Dec 2020, 14:33

STAY AWAY FROM THIS COMPANY!

10 weeks with no car = on Friday 18/12, i was told my car would be ready for collection on Friday, i was then told that Monday morning would be a better option as they were still working on the car - Monday 21/12 = turns out Dotsure hasn't paid the parts company for the spare part, after telling us that it had been paid on Friday. Then Latetia tells me that they cannot pull up a Proof of Payment as it takes 3 hours to pull one up on their internet banking system. What a load of bull****! The panelbeater has been fighting with the parts company since Friday, turns out that it's just purr negligence from Dotsure, disgusting customer service!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Dec 2020, 14:38
Official
Hi Sean,

Thank you for bringing this to our attention and apologies for any inconvenience caused. Our team will be in contact to investigate this further. 

dotsure.co.za