MKMA
Ms Katelynne Mackyla Arpin

1 reviews | Active since May 2023

08 Jun 2023, 11:38

STAY AWAY FROM THESE ******

DO NOT I REPEAT DO NOT GET ASSOCIATED WITH DOTSURE!!!!!They dont give feed back they lie and deceive their customers, any reason not to assist, they change their story on a daily basis never mind that you have to call them at least 10 times before the calls get answered, dont respond to emails!! They dont give call recordings requested or reports requested, their internal Ombudsman does not even respond to emails and management is non existent. I will warn people on every platform possible to stay away

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply08 Jun 2023, 12:54
Official
Hi Katelynne, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MKMA
Ms Katelynne Mackyla Arpin's update08 Jun 2023, 13:08
Reviewer Update
Same responce yet nothing happens or gets done about anything!!!

MKMA
Ms Katelynne Mackyla Arpin's update08 Jun 2023, 13:09
Reviewer Update
No Representative ever calls!!!!!