CP
Craig P
1 reviews | Active since Mar 2009
28 Feb 2024, 16:10
Stay away from Dotsure Pet Insurance if you love your pet.
Possibly the worst Pet Medical Insurance that you can ever get. Once any payment is made for any claim they make sure that they never pay again even after the policy is renewed. Their claims process is a black hole with and no proper documentation and np descriptions are provided so you are kept in the dark around limits etc.
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dotsure.co.za's replyOfficial
28 Feb 2024, 16:12Hi Craig, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Feb 2024, 16:12
Official
Hi Craig, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za