QK
Quentin K

1 reviews | Active since Jun 2023

12 Jun 2023, 14:20

Stay away from Dotsure

Zero Stars, quick and easy to sign up and take your money but when it comes to payout, they have 1000 stories on why they dont need to, and actual accident damage are being rejected and the assessor has not even come out to view the actual latest damage on the Vehicle. They also refuse to payout any mechanical damage caused by potholes says it also not accident related., and that after all photos of the Siene of accident was submitted and you can clearly see damage to Rims Tyres and shock absorbers

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Replies (1)
dotsure.co.za
dotsure.co.za's reply12 Jun 2023, 14:33
Official
Hi Quentin, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za