1 reviews | Active since Feb 2017

18 Oct 2022, 12:33

STAY AWAY FROM DOTESURE

DO NOT GO WITH DOTSURE. THEY ARE USLESS AND CANT EVEN COMUNICATE WITH EACH OTHER. I HAVE NOT HAD MY WORK VEHICLE SINCE 3 SEPTEMBER AND STILL DONT HAVE IT BECAUSE OF A MISCOMMUNICATION BETWEEN THIER DEPARTMENTS. DUE TO THIS I HAVE LOST COUNTLESS OF CLIENTS IN MY SMALL BUSINESS. THEY PROMISED TO SORT THIS OUT AND UNTIL NOW IM STILL WAITING FOR MAMANGMENT TO CALL ME TO RESOLVE THIS HORRIBLE TREATMENT RECEIVED FROM DOTESURE. I WAS TOLD MY AMMOUNT PAYABLE IS R7100 AND NOW ALL OF A SUDDEN ITS GONE UP TO R13000 WITHOUT MY CONSENT! PLEASE EVERYONE STAY AWAY FROM DOTESURE AND THEIR **** PROMISES AND UNRELIABLE SERVICE! THEY LEFT MY BAKKIE SITTING IN A S**** YARD FOR 2WEEKS AND I WAS THE ONE WHO HAD TO INFORM THEM THEY HAVEN'T COLLECTED MY VEHICLE AS I WAS TOLD IT WAS COLLECTED. PLUS IM STILL WAITING ON MY RECORDINGS AS REQUESTED COUNTLESS OF TIMES SO I HAVE ALLY PROOF. I WILL BE GOING TO THE UMBUDSMEN

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Oct 2022, 12:46
Official
Hi Vicki, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za