TS
Theuns S

1 reviews | Active since Nov 2013

11 Oct 2018, 08:13

Stay Away from DOT SURE

These people promise you everything and once you try to claim all claims is rejected When you call in about the issue people are very disrespectful, when you cancel your policy they become arrogant

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Oct 2018, 08:33
Official

Dear Theuns

Thank you for contacting us.

Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.

We trust you find the above in order.

Regards

Dotsure Resolutions Team