TM
Talia M

1 reviews | Active since Mar 2018

07 Mar 2018, 16:37

Star Customer Service.

I was helped by a very friendly consultant by the name of Taylor Morton.

Not only did she take her time to explain everything to me in detail, but she also made sure I fully understood the fine clauses and limitations on the product I wanted (Petinsurance)

It was a very refreshing experience to deal with a fellow animal *****, that prided herself on excellent customer care service.

I will definitely recommend that this young lady have a promotion granted, and SOON because customer care of this standard is almost never found in South Africa nowadays. (Best example of South African customer service - call up telkom)

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Mar 2018, 09:18
Official

Thank you very much for your compliment about the excellent service you received from Taylor. It’s always wonderful when someone is recognised for doing a great job.

Have a lovely day.

The Dotsure Team