DM
Darren M
1 reviews | Active since Dec 2019
07 Nov 2023, 14:08
Spurious Reasoning - claims aren't honoured
The (half-trained) consultant considered herself to be a senior attorney, reading-in exclusions and provisions that didn't exist at all in my agreement - denying the claim for the most spurious of reasons. When I warned that this type of behaviour would result in my terminating, I was basically told to get stuffed. They closed my ticket even when I specifically indicated clearly that the matter was not resolved. Bottom line: you cannot rely on dotsure for your claims to be honoured. Spurious reasoning will be thrown out, denying your claims.
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
07 Nov 2023, 14:09Hi Darren, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Nov 2023, 14:09
Official
Hi Darren, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
