LM
Lee M
1 reviews | Active since Nov 2019
28 Oct 2021, 13:01
So Sad... where has client service gone?⁷
Trying to understand why would u increase a member premium 2 months after u adjust it with a review?!? ... Attention ro Client service. Must say.. I Miss Oackhurst. VERY DISSAPOINTING...
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dotsure.co.za's replyOfficial
29 Oct 2021, 09:25Hi Liza,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply29 Oct 2021, 09:25
Official
Hi Liza,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za