PA
Pita A
1 reviews | Active since Jun 2014
17 Jun 2021, 13:14
So far so good
I have had numerous claims with Dotsure. In essence - speedy response and pay outs to date.
I would like to provide though some constructive feedback regarding your Claims page: a) Allow for more documents to be uploaded - Sometimes there are 2+ invoices for one claim. b) Allow for the historical information that has been submitted (i.e. claim form, invoices, vet letters, etc.) to be retrievable on the site, as well as the breakdown that is sent via email explaining the pay out, be added to the respective claim. Makes life a lot easier to reconcile.
Thanks!
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Replies (1)dotsure.co.za's replyOfficial
17 Jun 2021, 13:54Hi Pita,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply17 Jun 2021, 13:54
Official
Hi Pita,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
