SS
Sifiso S
1 reviews | Active since Jun 2020
06 Aug 2022, 07:07
Smooth Talking Promises and lies Not to be trusted
Nothing has been resolved regarding an excess fee that was unfairly deducted from an accident claim that took place in 2018 Last month I was told that on the 3rd of this month I’ll be refunded a 29,62% access fee recovered from the third party but nothing is happening still waiting smooth talking Promises and lies
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dotsure.co.za's replyOfficial
06 Aug 2022, 08:32Hi Sifiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Aug 2022, 08:32
Official
Hi Sifiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za