MN
Mxolisi N
1 reviews | Active since Feb 2021
18 Feb 2021, 14:52
Sly ********** - Dotsure!
I am extremely disappointed, furious and totally disheartened by the fact that my claim was declined. Dotsure uses the client's lack of jargon the insurance industry uses. You use motor jargon with your clients who know nothing about car parts and sell this idea of an ease-of-mind warranty plan. This is *****ing peoples' money as you lure clients with big words that nobody understands only just to secure a sale. A car's suspension is one of the most important parts in a vehicle! I will be cancelling my plan with you with immediate effect. This is a total waste of money and time that I could never get back again.
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
18 Feb 2021, 15:02Hi Mxolisi,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply18 Feb 2021, 15:02
Official
Hi Mxolisi,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
