Slow/ No responses

Item: dotsure.co.za
Rating: 1
Author: Reabetswe M

I have been trying for over a week to log a claim with Dotsure. Time and again when I do get through to them, they promise to call me back within a few minutes but never do. This is a business vehicle I am to trying to get back on the road and they just don't care.

Helpful (0)

Replies (2)

dotsure.co.za's replyOfficial

16 Aug 2018, 14:53

Dear Reabetswe

Thank you for contacting us.

We have forwarded your complaint to the Dotsure Claims Team and they will contact you shortly.

We trust you find the above in order.

Regards

Dotsure Resolutions Team

dotsure.co.za's reply16 Aug 2018, 14:53

Official

Dear Reabetswe

Thank you for contacting us.

We have forwarded your complaint to the Dotsure Claims Team and they will contact you shortly.

We trust you find the above in order.

Regards

Dotsure Resolutions Team

dotsure.co.za's replyOfficial

16 Aug 2018, 16:37

Dear Reabetswe

We confirm that the Dotsure Claims department have contacted you and your claim has now been lodged.

We trust you find the above in order and apologise for any inconvenience the delay may have caused you.

Regards

Dotsure Resolutions Team

dotsure.co.za's reply16 Aug 2018, 16:37

Official

Dear Reabetswe

We confirm that the Dotsure Claims department have contacted you and your claim has now been lodged.

We trust you find the above in order and apologise for any inconvenience the delay may have caused you.

Regards

Dotsure Resolutions Team