A
Alexia

1 reviews | Active since Jul 2022

04 Sept 2026, 14:21

Simple and straightforward service

I contacted dotsure because I wanted to add my 16 year old dog to our policy, but I wasn’t sure if it would be possible as the online portal only gave me the option to select younger ages. Junelle helped me with this and honestly made the whole process so easy. She called me and, arranged the quote and helped me get my older girl added to the policy. I really appreciated that she took the time assist.

I’m really happy that both of my dogs can now be covered, especially knowing that my older dog can still have accident cover. Thank you, Junelle, for making the process so simple and for being so helpful! 🐾❤️ Side note - this was just as simple and straightforward as the claim i submitted for my younger dog - so my whole experience as a customer has been good.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Sept 2026, 14:27
Official
Hi Alexia,

Wow, thank you for the awesome 5-star review! Your support means the world to us, and we’re so glad you’re happy with our service.

Thank you for being part of the dotsure.co.za family.

The dotsure.co.za team