RJ
Reeva J

1 reviews | Active since Oct 2018

16 Oct 2018, 10:17

Sibulele Ngoza high five

I was a mother of 2 then my bunny FLO recently passed on due to an unsuccessful eye operation this specific night i saw the dotsure ad on the television i was online trying to get a quote and at the exact moment i received a message from my vet (FLO had been in hospital for 3 days at that time) saying FLO is no longer with us. I still feel the pain in my heart to this day :( while scrolling through social media i saw a pet insurance plan pop up and at the same time remembered every night while watching my favorite show i see the dotsure ad and went onto their website. I asked for a quote (to put my 7 month old kitten Mr Grey on I found him at work someone probably dumped him somewhere because i work on a wine farm which is far from the highway) and within minutes received a call from a friendly Sibulele Ngoza. He assisted me with all my questions with no hesitation that's GREAT service. I received all necessary documentation and a sms straight after our call. Dotsure it is because of people like Sibulele Ngoza who give's EXCELLENT customer service that i can now say i am happy to be part of the dotsure family. Dotsure management give that man a high five for being OUTSTANDING!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Oct 2018, 13:52
Official

It’s lovely to hear about your positive experience with Dotsure and that Sibulele made you feel at home with us. We’ll definitely be giving Sibulele the recognition that HE deserves.

Warm regards

The Dotsure Team