Shattered but not Broken

The worst insurance company, that I was warned about and now has first hand experience Your claim has been declined. I claim for a diagnostic tool. Case was open all documents was sent to them took about 10 day for Lianca to get back to me. She states that according Google maps you a transport business which I don't have. Finally she sees a swimming pool and cars, but all the cars belongs to my family Further ask if you are a mechanic why you need assistance which was politely answered. According to her I'm using diagnostic tool for business and motor vehicle that is on a jack must be remotely locked and diagnostic tool that was in boot was visible. Vehicle wasn't lock while changing flat tyre. Spoke to Charlotte claims manager chances 000. They must change their slogan PLEASE GET YOURSELF A HELMET just incase you don't make it for that SOFT LANDING.