LG
Laurette G

1 reviews | Active since Jun 2023

13 Jun 2023, 15:15

Sharks!!

PLEASE be careful of this company PLEASE!!! After three weeks of waiting and car being written off....I get a settlement letter today....R19533.60 access on my claim....that's 10% of total retail value that I was insured for......ON TOP of that....They add another R19533.60 because there was NO 3rd Party involved...so I loose almost R40.000. I have all the emails all the complaints,the bad ratings ect. Then they sent me a revised copy of my policy with a 20% increase on my premium of a written off vehicle that now basically belongs to them 🙄 I have sent all this information through to my attorney Please fellow citizens don't insure with them. So many people warned me I should have listened. Unexceptable how far they will go to grind us.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Jun 2023, 15:22
Official
Hi Laurette, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za