HU
Heidi-Marie Uys
1 reviews | Active since Jan 2022
06 Mar 2025, 09:46
Service please
I cancelled my policy by email on the 20th of January and Dotsure still keep debiting my account. I don't need them to call me to discuss the matter, I just need the policy to be canceled and for them to stop debiting my bank account.
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dotsure.co.za's replyOfficial
06 Mar 2025, 09:54Hi Heidi -Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Mar 2025, 09:54
Official
Hi Heidi -Marie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za