JC
Jade C

1 reviews | Active since Jan 2019

23 Jan 2019, 11:39

Service excellence

I had a great experience with dotsure and getting my bubbles sorted. They called everyday after I did the quote online, I could not accept the call due work reasons and today I took the call from Carla Joost ... Calm patient and went through everything even offered the excess waiver which I thought was great just add in the extra on Ur premium and off you go... I like that u can upgrade at anytime. Carla was on the line while my emails were being sent n getting my sms's thorough knowledgeable and even offered other insurance offers. Service was excellent and was not longer than 15mins on the line .

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Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Jan 2019, 16:18
Official
It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Carla. 


Have a wonderful day,

The Dotsure Team.