cM
colin M

1 reviews | Active since Jul 2010

20 Oct 2021, 08:42

Service

Dotsure's service has left me completely dissatisfied. They just called to inform me that they have decided to cancel my car warranty due to my going outside of their risk band, which I have no idea what that means. Because I did not initiate a cancellation from them, I would like to have all of my premiums for the previous five months reversed.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Oct 2021, 08:47
Official
Hi Colin,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za