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zanemvule M
1 reviews | Active since Jul 2021
25 Aug 2022, 07:33
Sent from piller to post when it comes to claim
To : Dotsure This is my second review dotsure I think this company need to be removed from the insurance companies because it comes with the dant they wrote hear saing they will contact me soon even today no communication I got from them claim department it is just a white elephant. I think I have to escalate this to insurance ombudsman's maybe I'll get my claim back
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Replies (3)
dotsure.co.za's replyOfficial
25 Aug 2022, 08:07Hi Zanemvule, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Aug 2022, 08:07
Official
Hi Zanemvule, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department to investigate this matter further. Thanks, dotsure.co.za
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zanemvule M's updateReviewer Update
25 Aug 2022, 08:16It can be better if the phones of the company do their job to call the clients not to advise only
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zanemvule M's update25 Aug 2022, 08:16
Reviewer Update
It can be better if the phones of the company do their job to call the clients not to advise only
dotsure.co.za's replyOfficial
25 Aug 2022, 08:58We completely understand. We have requested a consultant to give you a call and investigate this matter further.
dotsure.co.za's reply25 Aug 2022, 08:58
Official
We completely understand. We have requested a consultant to give you a call and investigate this matter further.