ZM
ZINHLE M

1 reviews | Active since Jul 2021

30 Sept 2021, 09:35

****** ******** DOTSURE

As well all know with insurance you pay in advance, Dutsure took my money in August but refused to cover me for the month of September. They never assisted me with anything until I decided to cancel them because of the bad service. As they took my money in august they were supposed to cover me till end of September but they refused.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Sept 2021, 09:46
Official
Hi Zinhle,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za