SM
Sinetemba M
1 reviews | Active since Dec 2015
15 Jul 2022, 10:50
**** service warranty!!! Waste
Worst warranty plan ever! They don't pay a diagnosis fee but they want the quotation to be able to assess and accept your claim. The quote is +R30 000 and they will pay R4400 and they demand proof of repairs. That R4000 is only for diagnosis what can I repairs with a R2000 on a cam belt of a Citroën? What about the crank saying it's not part of the engine. All this you only get to hear when you claim! Stay away! They false advertise that they cover turbo & engine but now I must just buy the pipes and crank shaft is not covered. My car is at the delear that time.
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dotsure.co.za's replyOfficial
15 Jul 2022, 10:53Hi Sinetemba, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Jul 2022, 10:53
Official
Hi Sinetemba, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
SM
Sinetemba M's updateReviewer Update
25 Jul 2022, 19:59Yeah she called but same difference...
SM
Sinetemba M's update25 Jul 2022, 19:59
Reviewer Update
Yeah she called but same difference...