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Charlotte H
1 reviews | Active since Oct 2015
26 Sept 2025, 10:01
Sales Agent Interaction
I did an enquiry on the website on pet insurance and was phoned by Jaco Naude who chatted me through all the pet insurance plans. We went back and forth between all the plans and he answered many questions of mine. He helped me to make an informed decision and to get a plan that is right for my dogs. So far it has been a pleasant experience interacting with dotsure.co.za. Once our insurance kicks in and we have our first claim, I will be able to review their claim process and handling :) I truly hope my view of them stays the same.
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Replies (1)dotsure.co.za's replyOfficial
26 Sept 2025, 11:05Hi Charlotte, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Jaco as well. ;-) The dotsure.co.za family
dotsure.co.za's reply26 Sept 2025, 11:05
Official
Hi Charlotte, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Jaco as well. ;-) The dotsure.co.za family
