sS
sgabrielhamid S
1 reviews | Active since May 2016
19 May 2022, 15:54
Rude Sales agent
I am seriously upset. Ever since the Transunion hack I have been getting a lot of calls to sell me a product. A lady calls me today on behalf of Dotsure when I explain that I am not interested, she tells the person next to her that I am such an arrogant lady. Firstly as per POPIA, I did not give you permission to call me. Secondly, I do not believe she has the right to call Me arrogant when I advised her that I am not interested. The number she called ***.
If I ever considered taking out pet insurance, I will never do so with you. What happened to the customer being King
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Replies (1)dotsure.co.za's replyOfficial
23 May 2022, 14:21Hi Shana, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 May 2022, 14:21
Official
Hi Shana, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department to investigate this matter further. Thanks, dotsure.co.za
