AO
Andre O
1 reviews | Active since Apr 2014
18 Mar 2026, 14:22
Rude operator dotsure
The person on the phone was extremely rude. When I politely said I wasn’t interested, they abruptly hung up on me without even acknowledging my time or offering a simple thank you. Based on this experience, I would not consider using DotSure again
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dotsure.co.za's replyOfficial
18 Mar 2026, 14:32Hi Andre,
We’re sorry to hear about your experience. That is not the standard we want to uphold within our call centre.
This is not the experience or impression we would like to leave you with.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re sorry to hear about your experience. That is not the standard we want to uphold within our call centre.
This is not the experience or impression we would like to leave you with.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
dotsure.co.za's reply18 Mar 2026, 14:32
Official
Hi Andre,
We’re sorry to hear about your experience. That is not the standard we want to uphold within our call centre.
This is not the experience or impression we would like to leave you with.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re sorry to hear about your experience. That is not the standard we want to uphold within our call centre.
This is not the experience or impression we would like to leave you with.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team