IM
Ignatius M
1 reviews | Active since Sept 2013
17 Aug 2022, 11:14
******* Dotsure service rejecting valid claims
I've had my policy for 6 years without any claim/s and when my car key broke a few years ago I decided to repair it myself instead of claiming and ow that it has fallen apart I'm told its wear and tear, ***! 6 YEARS OF loyalty without a single car claim and this is the **** service I get, I'm out! Your hiding behind WEAR AND tear IS BULLOCKS AND YOU ****** KNOW IT
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dotsure.co.za's replyOfficial
17 Aug 2022, 11:34Hi Ignatius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Aug 2022, 11:34
Official
Hi Ignatius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za