MG
Maokanyane G

1 reviews | Active since Aug 2019

04 Aug 2019, 00:27

Rose G

Dotsure under valued my car by R21 271.50 when my shortfall policy team contact them regarding this they stoped to respond to their emails.i personally emailed them several times from first july even today they never reply to my emails.i phoned their claim department the consult kept on saying that i must lodge my complain via email,the emails that they don't even bother to reply on.i am very dissapointed in their services.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply04 Aug 2019, 10:48
Official
Hi Maokanyane

Thank you for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and have referred this to the relevant department who will be in touch with you to assist. 

Thank you, 
dotsure.co.za 
dotsure.co.za
dotsure.co.za's reply05 Aug 2019, 09:49
Official
Hi Maokanyane 

We have been advised that you have chosen OSTI as the platform on which to lodge your complaint and will therefore need to liaise directly with them for queries. 

Thank you,
dotsure.co.za