lL
laurenludolph L

1 reviews | Active since Dec 2016

05 Sept 2020, 07:34

******* insurance

******* insurance. They refuse to pay out my cousin after his car was a right off just because he didnt have a smart box installed which was supposed to be their responsibility in having it installed because they deducted his premiums every month. Never mind the box that wasn't installed and they never did follow ups what about insurance in general? His now in a load of debt to pay a car at the bank he no longer has... I will never recommend anyone to this insurance.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Sept 2020, 09:54
Official
Hi Lauren,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We would like to assist with an investigation, could you kindly provide us with your policy details and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za