ML
Mary-Ann Lewis

1 reviews | Active since Mar 2020

28 Mar 2020, 08:16

*******!! BIGGEST MISTAKE EVER!

What a *******!! I took out Dotsure insurance as they were the most reasonably priced in 2018 - R1050 per month for my small car. Boom! Nov 2019 my premium is increased to R4700. I've tried so many times to cancel but you guys just call back with better offers and when one says no, they go back and try a better off, but never cancel or close the loop! I am reporting you to the ombudsman. I want my money back and I am going to get it!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Mar 2020, 09:18
Official
Hi Mary-Ann,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, dotsure.co.za