DM
Diapabeng M
1 reviews | Active since Apr 2014
11 Nov 2019, 17:08
Ridiculous service
I called into the call center asking to change my banking details, and was told that I can’t do it over the phone, for security reasons. I was told to do it online and I’m struggling because that online portal thing is not user friendly. Why is it such a mission to just change banking details guys?
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Replies (1)
dotsure.co.za's replyOfficial
12 Nov 2019, 08:15Hi Diapabeng,
We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you shortly.
Thanks,
dotsure.co.za
We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you shortly.
Thanks,
dotsure.co.za
dotsure.co.za's reply12 Nov 2019, 08:15
Official
Hi Diapabeng,
We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you shortly.
Thanks,
dotsure.co.za
We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you shortly.
Thanks,
dotsure.co.za