DM
Danny M
1 reviews | Active since Oct 2017
28 Jan 2023, 01:15
Reverse our debit orders immediately
We have tried to 2months to cancel our pet insurance as we have immigrated overseas but you continue to charge us for pets that are no longer in our possession. Numerous emails but no response. Uk number only
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dotsure.co.za's replyOfficial
28 Jan 2023, 11:06Hi Danny, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Jan 2023, 11:06
Official
Hi Danny, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za