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Moruhu M
1 reviews | Active since Jun 2020
02 Dec 2024, 21:35
Refusal to cancel my policy as I requested
This company ignored my letters to cancel a vehicle warrant policy and continued to debit my bank account. For two months they debited my bank account without my authorization.
I need the company to effect the cancelation and refund all the moneys they debited for two months.
Contact the company please
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dotsure.co.za's replyOfficial
03 Dec 2024, 08:44Hi Moruhu , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 Dec 2024, 08:44
Official
Hi Moruhu , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za