TN
Thokozile N
1 reviews | Active since Apr 2014
15 Jul 2024, 14:45
Refund me my money
On the 11/07/2024 I signed for their services and the next day I cancelled the policy whereby the person who was assisting was very professional now today I’m suprise they deducted the money for the cancelled policy and when I try to call them their line is not going through ***3
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dotsure.co.za's replyOfficial
15 Jul 2024, 15:06Hi Thokozile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Jul 2024, 15:06
Official
Hi Thokozile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za