kS
kb S

1 reviews | Active since Mar 2021

24 Apr 2025, 11:02

Recovery process

I have a bad experience with Dotsure regarding the Recovery process, I have not yet received any communication or update since I submitted the required documents. I feel like they don't take my case seriously

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply24 Apr 2025, 11:36
Official
Hi Kb, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
kS
kb S's update29 Apr 2025, 11:23
Reviewer Update
Subject: Follow-Up on Communication


I hope this message finds you well. I wanted to follow up regarding my previous inquiries, as I have not yet received any communication from Dotsure.

Thank you for your attention to this matter. I look forward to your prompt response.