Really disappointed that Dotsure canceled my policy

I have had my policy with Dotsure for about a year, I've had small claims and one was rejected as per my policy /schedule the claim was supposed to be approved. I had a claim dated the 14 October 2023 (accidental claim) out of my control. Today I get a call from Randy to tell me that my policy is flagged and they are giving me 31 days notice of cancelation. I had my motor vehicle with another insurance company and they kept on insisting that I add my vehicle to the policy, which I did. I asked them if they can increase my premium or just keep the motor vehicle and structure on my policy. My vehicle has never been in an accident and only 1 claim was made on my structure. I am really disappointed that dotsure has done this as there moto says: We create fans not POLICYHOLDERS. But this is not the case.