MC
Michelle C

1 reviews | Active since Oct 2009

21 Nov 2022, 09:15

REALLY DISAPPOINTED IN YOUR BEHAVIOUR DOTSURE.

For the first time since taking out my numerous policies I am extremely disappointed in Dotsure. They will not be covering even a portion of the RHD vaccination that could save my rabbits lives as they consider vaccinations routine. There is NOTHING routine about this deadly disease. To add injury to insult, they will pay if the rabbit is hospitalised which could result in claims of thousands and thousands of rands. I thought prevention was better than cure?

REALLY DISAPPOINTED IN YOUR BEHAVIOUR DOTSURE.

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply21 Nov 2022, 09:34
Official
Hi Michelle, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MC
Michelle C's update30 Nov 2022, 07:39
Reviewer Update
To date, no-one has contacted me to discuss this.