1 reviews | Active since Feb 2018
Put me on itc for no reason be careful!!!
I bought a new car at Raceview motors Alberton were the sales man took out insurance for the vehicle without my consent and was at dot sure insurance and i was told if i collect the vehicle i can change the insurance immediately the next day i send the a written letter and mail it to the to cancel the insurance and i phoned Outsurance immediately asof i am very pleased and happy with there insurance and didn't know of dot sure at all and when i phone dot sure insurance the representative was very in polite and rude to me asof i am canceling there service right after i received the vehicle i have done everything according what they asked written letter and phone call i thought everything was cleared and 5 months later i needed to open a makro credit account and they declined me asof i had a bad record i never knew they have put me on ITC so please guys stay away from dot sure asof they dont know what they are doing thanx Chantal Cronje
Dear Kevin
Thank you for contacting Dotsure.so.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Dear Kevin
Thank you for contacting Dotsure.so.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Dear Chantal
Upon receipt of your complaint, we drew an ITC Report with your consent which was sent to you for ease of reference.
All creditors are listed on the report with monthly payments and non-payments. Dotsure only reflects one payment on 26 May 2017, when the policy incepted.
We confirm that we listened to the sign-up recording and that you willingly agreed to the terms and conditions of the policy.
We further confirm that Dotsure did nothing that could have affected your credit profile.
You are welcome to contact us should you have any further questions or queries.
Dotsure Resolutions Team
Dear Chantal
Upon receipt of your complaint, we drew an ITC Report with your consent which was sent to you for ease of reference.
All creditors are listed on the report with monthly payments and non-payments. Dotsure only reflects one payment on 26 May 2017, when the policy incepted.
We confirm that we listened to the sign-up recording and that you willingly agreed to the terms and conditions of the policy.
We further confirm that Dotsure did nothing that could have affected your credit profile.
You are welcome to contact us should you have any further questions or queries.
Dotsure Resolutions Team