AK
Andani K

1 reviews | Active since Jan 2019

08 Jan 2019, 10:41

PROFESIONALISM AT ITS BEST

Having Experience working within the financial Industry as a compliance officer for financial service providers, one can be sceptical on the type of insurer they would choose for themselves.

I came across an insurer(dotsure) I have never even heard of before and a voice inside my head said try them out, man oh man the level of professionalism is beyond exceptional i must admit.

I tried them out with my cell phone insurance, from the day Sonja Arries took me through everything, which I knew but appreciated the effort she put in, tried to be difficult to ensure if these are the type of people I would want to deal with, however I could sense her calm demeanour over the phone as a professional. To the day I lodged a claim with Annemi Du Plessis, who went the extra mile to ensure that I understood the procedure that is to follow, and her quick response to questions I had posed not based on the claim itself. This is one insurer to look out for, I am definitely moving over my insurances to them in the nearby future.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jan 2019, 08:18
Official
It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Sonja and Annemi. 


Have a wonderful day.