1 reviews | Active since Mar 2017
PREMIUM CALCULATION
My mail yesterday in connection of how the NCB discount has been work out was NEVER answered!!!!!!!!!!!!!!!!!! Please let me know as it does NOT make sense to me.
Initial premium R506 quotation for 5 yr NCB Changed due to NCB R1200 this is a R700 increase end August Change after 2 yr NCB (2 ********** ) R960 this is a R240 adjustment Change after another 2yr NCB (2014/16)R849 this is a R111 adjustment
So after 4 yr NCB I only get R351 discount And for 5 yr NCB it is R700 discount
This does not make sense as it means for the additional year it will be R349 almost the same as what it is for my proven 4 yr NCB.
Please explain??????
Dear Juan
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Resolutions Team
Dear Juan
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Resolutions Team
Dear Juan
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Resolutions Team
Dear Juan
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Resolutions Team