DT
Deven T
1 reviews | Active since Sept 2019
30 Jul 2025, 10:23
Possible breach of POPI Acr
I received a call from dot sure saying they have been assigned to me as a warranty specialist for a vehicle I have not had for many years furthermore apparently on behalf of mondo? To my knowledge I have never been I sure with either companies intact, when I questioned the person on the call and asked where they got my info from they said they system I then asked if they are aware of the popi act she confirmed yes and I asked again where the info came from and again she said the system and dropped the call, I believe this is a breach of the POPI Act and I'm happy to take this to the ombudsman should you not be able to prove where I concented you may use my personal details
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Replies (2)dotsure.co.za's replyOfficial
30 Jul 2025, 11:05Hi Devan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Jul 2025, 11:05
Official
Hi Devan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Deven T's updateReviewer Update
04 Aug 2025, 14:17Please note you are now officially bieng reported to the ombudsman for breach of POPI Act
DT
Deven T's update04 Aug 2025, 14:17
Reviewer Update
Please note you are now officially bieng reported to the ombudsman for breach of POPI Act
