NW
Nqabakazi W
1 reviews | Active since Feb 2022
25 Jul 2023, 08:47
Poor services
Weeks back wrote a review here about my experience with them they called immediately but problem was not solved still left with questions which I don’t understand their answers too maybe I’m illiterate for me to understand their explanation! The same car they wrote off in June they debited my premium for it on July 15th now I have been struggling to get my refund back as usual they’re call center agents are all forever busy to assist. Was on the line even now just a second ago and guess what dololo help
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Replies (2)
dotsure.co.za's replyOfficial
25 Jul 2023, 09:11Hi Nqabakazi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Jul 2023, 09:11
Official
Hi Nqabakazi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Nqabakazi W's updateReviewer Update
26 Jul 2023, 10:46I’m still waiting for your call since yesterday
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Nqabakazi W's update26 Jul 2023, 10:46
Reviewer Update
I’m still waiting for your call since yesterday