RV
Raj V
1 reviews | Active since Jun 2018
07 Mar 2024, 13:28
Poor service regarding a claim.
I am a member of the dot sure insurance for my pet Bingo, in the beginning the insurance was great when it was small claims, on the 19th of February I submitted a claim for bingo where he was diagnosed with Panosteitis, to date they have been ducking and diving on this claim. I tried emailing I tried calling with no help.
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dotsure.co.za's replyOfficial
07 Mar 2024, 13:28Hi Raj, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Mar 2024, 13:28
Official
Hi Raj, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za