lA
lebogang A

1 reviews | Active since May 2026

06 May 2026, 11:19

Poor service generally

Dotsure made me think I was covered for an item when in actual fact I wasn't. Poor service overall and after declining my claim they suggested I cancel. Good service when you join but changes soon as you claim.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply06 May 2026, 11:34
Official
Hi Lebogang,
We’re sorry to hear you feel this way. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team