KM
Keshav M
1 reviews | Active since Mar 2016
18 Jan 2022, 13:59
Poor service from Dotsure insurer
When it comes to getting back to their clients, it does not happen.
I have called and been promised a call back from one of their departments, the retention department, and in 3 days and having called 3 times and spoken to consultants, there had been no one who has gotten back to me as promised.
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dotsure.co.za's replyOfficial
18 Jan 2022, 14:29Hi Keshav,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply18 Jan 2022, 14:29
Official
Hi Keshav,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za